Jobs

Junior to mid-level · E-commerce · 1+ years of experience · Berlin · Hybrid · German-speaking

Start date: 2nd November 2026 (flexible)

Working hours: Full-time

We are looking for a hands-on CRM & Email Marketing Manager to manage our e-commerce customer communications and help strengthen retention at ooia.

You will work independently within a small team and directly with our CEO. The role is suitable for someone with at least one year of relevant experience. The final title and scope will reflect your experience.

About ooia

ooia is an independent e-commerce and female empowerment brand based in Berlin.

We create physical products designed around the needs of women’s bodies. Our hero product is period underwear, but our product range extends beyond it.

We do not have external investors. Our priority is sustainable performance, a strong core business and long-term customer relationships, not growth at any cost.

We offer a warm, honest and healthy working environment. This role is ideal for someone who values responsibility, quality and steady improvement.

Your responsibilities

• Plan, create and send our regular email newsletters.
• Manage the complete newsletter process, including content planning, copywriting, briefing, setup, quality assurance and scheduling.
• Develop and improve automated customer journeys, including welcome, post-purchase, repeat-purchase, reactivation and win-back flows.
• Analyse e-commerce customer behaviour, order history and product data to create relevant customer segments.
• Conduct A/B tests to improve content, subject lines, offers, timing and customer journeys.
• Support the development of wider marketing campaigns and create or adapt German copy for different customer touchpoints.
• Help us better understand our customers through surveys, feedback and customer-service insights.
• Track and report on e-commerce CRM performance, including revenue, active customers, list size, repeat-purchase rate, retention, Customer Lifetime Value, engagement and deliverability.
• Turn performance data into practical recommendations and clear next steps.
• Work closely with the CEO and colleagues across brand, e-commerce, product and customer service.

Your profile

• You have at least 1 year of experience in CRM, email marketing or retention marketing.
• Experience working for an e-commerce business is highly valued.
• You have worked with Klaviyo or a comparable CRM and email marketing platform.
• You understand customer journeys, segmentation, automated flows and campaign reporting.
• Experience defining, developing or reporting on retention KPIs, particularly active customers, repeat-purchase rate, cohort retention and Customer Lifetime Value, is highly valued.
• You can work confidently with data and translate analysis into clear business recommendations.
• You have strong Excel or Google Sheets skills.
• Your written German is at a professional level.
• You have good working English skills for internal communication.
• You are organised, reliable and able to manage projects independently.
• You communicate proactively and raise questions or challenges early.
• You are pragmatic and enjoy working in a small team.
• You care about customer experience and are interested in female empowerment and ooia’s purpose.

You do not need to know everything already. However, you should be curious, willing to learn and able to solve problems independently.

What working at ooia is like

• Direct collaboration with the CEO and ownership of the CRM function
• The opportunity to shape how ooia understands and develops customer retention
• A small, experienced team with warm, open and honest communication
• A healthy working culture focused on sustainable performance
• Hybrid working, with up to three home-office days per week
• Agreed remote-working periods during the year, including the possibility of working from abroad
• Dedicated time together as a team, including a multi-day annual retreat, a half-day spring off-site and informal team lunches throughout the year
• Company pension plan
• Employee discounts on all ooia products

Interested?

We would love to hear from you.

Please send us:

• Your CV
• Your preferred start date
• Your salary expectations

Send your application with the subject line “CRM & Email Marketing Manager” to jobs@ooia.de.

Passform Models / Fitting Models Größe XL-3XL

Wir sind immer auf der Suche nach Passform Models / Fitting Models in unterschiedlichen Konfektionsgrößen und Körperformen, die uns für Anproben von Unterteilen und Oberteilen zur Verfügung stehen.

Ganz besonders suchen wir aktuell Passform Models ab Größe XL bis 3XL! 

Was dich erwartet:

Als Fitting Model kommst du für Anproben in unser Büro im Prenzlauer Berg. Du probierst unsere Produkte an und unsere Produktentwicklerinnen befragen dich zur Passform und dem Material. Die Anproben finden in unregelmäßigen Abständen nach Absprache statt und du erhältst selbstverständlich eine Aufwandsentschädigung.

Dein Profil

-  du wohnst in Berlin und bleibst noch längerfristig hier wohnen

- du kannst es in unregelmäßigen Abständen einrichten, tagsüber zu uns ins Büro zu kommen

- du fühlst dich in deinem Körper wohl

Bewerbungsprozess:

Bitte melde dich mit deinen aktuellen Körpermaßen und Angaben zu deiner Konfektionsgröße in Ober- und Unterteilen mit dem Betreff ‘Fitting Model’ per Mail bei: fitting@ooia.de. 

Unser Produktentwicklungsteam wird sich bei dir melden und gerne weitere Fragen beantworten.

So misst du dich richtig aus:

1. Hüftumfang: Den Hüftumfang misst du am besten waagerecht an der breitesten Stelle des Gesäßes. Das Maßband sollte eng anliegen, aber nicht einschneiden.
2. Taille: den Taillenumfang misst du waagerecht an der schmalsten Stelle deines Oberkörpers.  Das Maßband sollte eng anliegen, aber nicht einschneiden.
3. Den Brustumfang misst du am besten waagerecht an der stärksten Stelle der Brust, während du einen unwattierten BH trägst. Das Maßband sollte flexibel sein, eng anliegen, aber nicht einschneiden. Anschließend misst du den Unterbrustumfang unter der Brust. Hier sollte das Maßband fest anliegen.